F.A.Q.

Where does this store ship from?

Orlando, FL, USA

What is this store's return and exchange policy?

Apparel- we will exchange the same product for a different size if necessary. The customer must pay for shipping the product back to Clear Convictions and the shipping back to them is on us.

Do you accept orders placed outside of the US?

We sure do!

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

How do I pay for my order? Is it secure?

The Bigcartel checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Bigcartel has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact pageor through their Facebook page.